This is a critical distinction for quality buyers: Birchwood (Our Product): Smoother texture, naturally splinter-resistant, lighter color (looks cleaner/whiter), and tasteless. Bamboo: more stronge and more expensive Birchwood is universally considered the economic choice for food service.
Our standard terms are FOB (Free On Board) main China port. Most of our wholesale clients prefer to use their own freight forwarder. However, for clients new to importing, we can recommend trusted shipping partners who offer DDP (Delivered Duty Paid) service to your door in the US, UK, or EU, covering all freight, duties, and taxes in one invoice.
No glue, no binders, no melamine. Our production relies solely on mechanical pressure and high heat to fuse the wood fibers together. The cutlery is a single piece of molded wood fiber. This ensures the final product is BPA-free and chemical-free.
Yes, 100% compliant. Our products are made of unmodified natural wood, which is explicitly exempt from the restrictions and bans outlined in the EU SUPD. We can provide a Declaration of Compliance (DoC) and confirmation of tariff code HS 4419.90 for customs clearance.
Yes. We offer two standard lines: Standard Economy 1.8𝑔−2.2𝑔: Ideal for fast food, sampling events, and desserts. Premium Heavyweight 3.0𝑔−3.5𝑔: Thicker gauge with a more ergonomic handle. Recommended for fine dining, wedding catering, and heavier meals. Please specify your preference when requesting a quote.
While wooden knives are excellent for most catering needs (pasta, salads, soft proteins), they are not serrated like metal steak knives.
Absolutely. Our in-house design team is available to vectorize your logo (convert to .AI or .CDR format) at no extra charge. We will provide a digital proof of the engraving placement on the handle for your approval before production begins.
Our internal AQL (Acceptable Quality Level) standard is 2.5 (Major Defects). This is stricter than the industry average of 4.5. We conduct a third-party inspection before container loading. If the defect rate exceeds the agreed AQL upon arrival, we offer a pro-rated credit on future orders or a replacement shipment for the defective quantity.
Wooden cutlery sits in the mid-to-premium tier of eco-friendly disposables. It is typically more expensive than standard plastic but 15-20% less expensive than CPLA (Crystallized Polylactic Acid) cutlery.
For standard (unprinted) stock items, dispatch is within 22-25 working days after deposit receipt. For custom-printed orders, lead time is typically 35-45 working days. We ship FOB dalian port (China), and transit time to the EU is generally an additional 55 days via sea freight.
Our cutlery is perfectly suited for cold foods.. However, it is not intended for oven or microwave use, as wood is a natural combustible material. And its not OK use for over 50 ° soup .
If stored correctly, wooden cutlery has an 5 years shelf life. Please keep the items in their original sealed cartons in a cool, dry, and ventilated area. Avoid direct contact with concrete floors and high humidity environments to prevent mold/mildew absorption.
Our manufacturing process utilizes High-Frequency Hot Pressing. This technology compresses the wood fibers at extreme pressure and temperature, creating a hardened, splinter-free finish that is 2x stronger than standard stamped bamboo cutlery. We perform 100% visual inspection before packing.
Yes, we offer OEM/ODM full customization. Options include: Individual paper band wrapping. Custom logo laser engraving on the handle. Full-color printing on Kraft paper pouches or cellophane wrapping. Note: Custom printing requires additional lead time and tooling fees.